Telemedicine

RxDx Clinics Teleconsultation

Expert doctors. Secure video consultations. Quality healthcare from the comfort of your home.

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Secure & confidential

Experienced Specialists

Specialities

Teleconsultation
When getting to a clinic isn’t always possible, your healthcare shouldn’t have to wait. Whether you’re travelling, recovering at home, managing a long-term condition, juggling a busy schedule or simply prefer the convenience of consulting from wherever you are, RxDx Clinics Teleconsultation brings experienced doctors to you through secure video consultations. Connect with your preferred specialist, receive expert medical guidance, and continue your care with confidence, without the need to visit the clinic.

Teleconsultation enables patients and doctors to connect remotely through a secure video platform, making it easier to access medical advice without travelling to the clinic. It is suitable for many non-emergency consultations, including follow-up appointments, review of reports, medication guidance, and ongoing management of chronic conditions, while ensuring continuity of care with your healthcare provider.

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Request Teleconsultation

RxDx Clinics Teleconsultation is your
one-stop healthcare solution

Consult Doctor
Doctor Appointment

Consult your Doctor Online

  • Audio / Video call
  • Follow up Visit
  • Get a second opinion
Medicine Delivery
General Medicine

Medicines at your Doorstep

  • Get prescription online
  • Order medicines online
  • Medicine Home Delivery
diagnostics
diagnostics

Book Diagnostics

  • Lab sample collection
  • Get your lab test reports online
  • Share report with your doctor digitally
Home Viisit
Home Visit

Reserve Home visits

  • Physiotherapy
  • Nurse visit
  • Vaccination
  • Post Operative Care

Simple. Secure. Seamless.

Your Teleconsultation Journey

A few simple steps are all it takes to consult an experienced RxDx doctor from wherever you are:

Book appointment

Book Your Appointment

Contact us through the website, contact number, WhatsApp or directly in the clinic to book an appointment. Inform us of your preferred speciality and doctor or let our team help you find the right available specialist.

Book appointment

Confirm & Prepare for Consultation

Once your appointment is booked, you’ll receive a secure payment link to pay in advance and confirm your consultation.

Before your appointment:

  • Complete the patient consent form as per medical guidelines.
  • Upload your previous prescriptions, reports or medical records for better clinical assessment.
Video Consultation

Join Your Video Consultation

You’ll receive a secure Google Meet link before your appointment. A WhatsApp video call option is also available.

Your consultation is conducted privately one-to-one with your doctor, ensuring a confidential and focused discussion.

Care Plan

Receive Your Care Plan

Following your consultation, your doctor will provide:

  • Diagnosis and medical advice
  • Digital prescription or tests (if required)
  • Follow-up recommendations (if needed)
Continue Care

Continue Your Care

If your doctor advises a follow-up, eligible consultations within 6 days are provided at no additional consultation charge.

If an in-person examination is required, your doctor will guide you on the next steps.

Benefits of Telehealth

Talk to your Doctor from anywhere

Follow-up is so easy from home

Beat the traffic with online healthcare

Consult for New Disease

Chronic Ailment Monitoring

Prescription & Lab reports online

Take a Second Opinion

Post-hospitalization care

Medicine Delivery

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Sample collection

We are the best fit for your healthcare needs

NABH Accredited Multispeciality Healthcare Centre

Experienced in Telehealth Services across multiple states in India

Providing COVID Care @ Home & Post COVID Rehab Clinic

Catering to individual patients and Corporate tie-ups

Your trusted neighbourhood medical service partner for over a decade

Specialties Available

Heart Health

Cardiology

Heart health.

dermatology

Dermatology

Skin and hair care.

Diabetology

Diabetology

Diabetes management and metabolic health.
nutrition

Dietetics & Clinical Nutrition

Nutrition and diet.

hearing problem

ENT

Ear, nose and throat care.

Family Medicine

Family Medicine

Comprehensive healthcare for individuals and families.
Gastroenterology

Gastroenterology

Digestive system care.

General Medicine

General Medicine

Diagnosis and treatment of common health conditions.
geriatrics

Geriatrics

Healthcare for older adults.
Homeopathy

Homeopathy

Holistic care using homeopathic treatment approaches.
Internal Medicine

Internal Medicine

Prevention, diagnosis & treatment of diseases.

nephrology

Nephrology

Kidney health.

Parkinson’s disease

Neurology

Brain and nervous system health.

Neuropsychology

Neuropsychology

Brain, behaviour and cognitive health.
laparoscopic gynecology

OB-Gyn (Non-Pregnancy)

Women’s health and hormonal care.
Pregnancy Physiotherapy

OB-Gyn (Pregnancy)

Pregnancy and maternity care
Oncology

Oncology

Cancer diagnosis and treatment.

opthalmology

Ophthalmology

Eye care

orthopaedic

Orthopaedics

Bone and joint support.

Paediatrics

Paediatrics

Children’s healthcare.

Paediatric Cardiology

Paediatric Cardiology

Heart health for children.

Psychology

Psychology

Psychology

Psychiatry

Psychiatry

Mental health treatment.

pulmonology

Pulmonology

Lung and respiratory health.

Urology

Urology

Urinary and reproductive system health.
Consult with 59+ doctors in multiple specialities.
dermatology

Dermatology

Skin and hair care.

General Practice

All Specilities at RxDx

Paediatrics

Paediatrics

Children’s healthcare.

Paediatrics

Paediatrics

Children’s healthcare.

Frequently Asked Questions

Can I choose my doctor?

Yes. You may select your preferred doctor based on availability, or our team can help you choose the right specialist. 

How will I receive the consultation link?

A secure Google Meet link will be shared with you before your appointment. Or a WhatsApp video call can also be arranged.

Can I upload previous reports?

Yes. We encourage patients to upload relevant medical records before the consultation.

Will I receive a prescription?

Yes. If clinically appropriate, your doctor will issue a digital prescription after the consultation, and it will be shared with you digitally.

Can I book a follow-up consultation?

Eligible follow-up consultations, if recommended, are provided without an additional consultation fee within 6 days.

What if I need a physical examination?

If your doctor feels an in-person assessment is necessary, you’ll be advised to visit the clinic.

Will I get a refund if the doctor cancels the appointment?

If your doctor cancels the appointment, you can choose to consult another doctor or initiate a refund. If you wish to speak with another doctor, you can make your selection from the available list and proceed. If you opt for a refund, you will receive the amount within 5-7 working days.

What if my call gets disconnected?

Rest assured, you will receive a call back from your doctor in case your audio/video call gets disconnected in the middle of the consultation. Also, you always have the option to reach out to the doctor via the chat window.

Will I get a refund if I cancel the appointment?

Yes. You can cancel the appointment if you wish to discontinue. Once the consultation is cancelled, you will receive the refund within 5-7 working days.

How much time do I get for each doctor consult?

There is no time limit defined for the consult. The duration of each session depends on the doctor’s discretion.

How do I share images of my medical record or symptoms?

Upload scanned copies of your lab report, previous prescriptions, or any other information you wish to share with your doctor in the chat window right before your consultation or in advance. You can share images of that rash or bump on your skin with your doctor in similar manner

Can a doctor make a proper diagnosis for my condition from a video call?

Your doctor will ask about your medical history and symptoms in detail, just like the clinic visit. If you have medical monitoring devices like a thermometer, BP machine, glucometer, etc. at home, your doctor may ask for the latest readings. Otherwise, they will suggest a clinic visit, depending on your health concern.

Your doctor will evaluate the condition and advise the next course of action, like treatment or lab investigation, lifestyle modifications, etc. While our video / audio quality is tested to our best ability, internet issues or other reasons may get in the way. If an image sharing of a particular rash or wart or some other visible sign or symptom is not possible and a physical investigation is necessary, your doctor will suggest so.

Will you record my conversation with the doctor?

We record our calls as part of our quality assurance protocol to maintain the best standards of our services. However, the recordings are only to be shared with authorities in medico-legal situations, only upon explicit request.

How safe is teleconsultation?

Remote consultation can be safe and secure provided both parties involved take certain measures. The patient’s health and record privacy are our prime responsibility. Doctors take a conclusive decision on your treatment course only after thorough and careful evaluation.

Is my consultation data secured?

Yes, your consultation data is 100% secure. The patient’s history, health records and conversation history with the doctor can only be accessed by the patient and the doctor themselves. No other party can view or has access to this data. All the information collected from the patients is stored securely in our servers. We employ the best techniques in the data security field to ensure that this information remains secure.

Read our Privacy Policy for details.

How difficult is teleconsultation?

A smartphone / laptop / desktop / tablet or any electronic device you can use to book your appointment and take a call, a pair of headphones or earphones, and internet – these are all you need. A regular phone is enough for audio calls.

I'm older and may need some help during my consultation. Can a family member, caregiver or nurse speak to the doctor on my behalf?

Yes, they can, and it is advisable to have someone near any patient to help with answering health questions and to give assistance for physical evaluation. The doctor will advise the best course of action to your representative.

Already using the RxDx Mfine app? 

If your doctor offers teleconsultations through the Mfine app, you can continue using your existing appointment link as usual. 

For most other teleconsultations, we’ll connect you securely through Google Meet. We’ll share all the details you need before your appointment, making it easy for you to join your consultation. 

Quality healthcare, wherever you are. Book your teleconsultation today. 

RxDx mfine app

Book your teleconsultation today.

For support: 901 409 1111 · 901 996 1402 · info@rxdx.in · rxdx.in

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